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Return & Exchange

Exchanges and Return

1 .Exchange 

It is possible for you to exchange the item(s) in 7 days.You can ship it to our warehouse. After we received the original package, we will send you another fit one. The whole process might take some time and cost of returning-shipping fee.

2.Return Policy

  • Items should be not worn out or washed and the label should be attached .
  • We accept return based on inappropriate size,inferior quality and shade of color .Pictures of the product are just for your  reference.If there is inconsistency between the image and the actual product will prevail.
  • Please don't make returns directly to the address on the package received.
  • In case you have any query.please get in touch with our contact us : Vivimarks1@gmail.com

3.Refund 

  • Refund(shipping cost is not included)  Return requests will only be acceptable in 7 days after order received.
  •  If you have a minute to share your positive or negative feedback for the quality, logistics and service we provided, we would highly appreciate it. It is vital for us to move forward in terms of products and service in the following days.
  •  If you have any query,you can contact us : Email: Vivimarks1@gmail.com
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